HMRC

Working within the multidisciplinary gForms team to provide content design consultancy for 4 months before I went on maternity leave.

gForms is an established team working on multiple projects to deliver against HMRC’s commitment to digitising existing paper processes. My role was to provide design oversight to what were largely technical processes, ensuring that the needs of the user were translated from paper to digital, and that design and accessibility standards were upheld at each stage.

As the team uses the Postman API platform, I committed to learning that software so content design could be delivered as an independent function.